Official Kroger Feedback Survey at [2023]

How would you feel If You got amazing rewards by answering a few simple questions at the Kroger customer satisfaction survey? Well, if you have heard about fuel survey anyone to know how to participate in it and grab yourself some exciting rewards, you have come to the right website. Today, I will explain the step-by-step process for taking the kroger feedback survey online.

Kroger has over 2,700 stores and more than 460 000 employees across the United States, so it makes the company one of the largest retail chains in the country. The company needs to ensure that customers get proper satisfaction when they visit the stores and have fewer complaints after leaving them. With the Kroger feedback survey, the company asks the customer questions about their most recent visit and allows them to share their honest opinions.

With the help of the Kroger Feedback Survey, the company can reach out to many customers without their store experience. The survey is rewarding for Kroger and the customers as they can speak their minds about the company and win exciting rewards.

So if you are willing about how to take the Kroger customer satisfaction survey, you must first know about it. I will explain the essential details about the survey requirements, rules, step-by-step instructions for taking the survey, and contact details. All of the details will help you take the Kroger Feedback survey without any problems.

Kroger is one of the largest retail chains in the US, with over 2,700 stores and more than 460,000 employees. To ensure customer satisfaction and improve its services, Kroger conducts a customer satisfaction survey called Kroger Feedback Survey. By participating in this survey, customers can share their feedback and suggestions, and in return, they get a chance to win exciting rewards.

What is the Kroger Feedback Survey?

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what is kroger feedback survey

How can a company know whether its customers feel satisfied or not? You may say by asking the customers, getting praise for products and services, or receiving fewer complaints. But are these methods effective? So, here comes the Kroger Feedback Customer Survey, which the customer can take online at website. The company asks them questions about the recent visit to collect customer feedback.

Kroger will ask questions related to the product quality, cleanliness of the store, satisfaction level, store environment, and similar other questions. The company analyzes the answers from the survey website and starts implementing the changes. Overall, the survey takes only 5 to 10 minutes of your time.

Rewards for the Kroger Customer Satisfaction Survey

Once you complete the Kroger Customer Satisfaction Survey, you will enter into sweepstakes drawing to win one of five $5,000 Kroger Gift Cards. If you are one of 100 lucky people, you may win a $100 Kroger Gift Card. 

You can visit the participating Kroger store to redeem these survey rewards. These rewards can also be used at Kroger Co. Family Stores and Kroger Fuel Centers. Only some people participate just to take rewards home, but many want to raise their voices and let the company know about the products and services. 

Now that you know about the Kroger Fuel Point Survey and its rewards,  let us jump onto the next point on what you will require to take the survey.

Requirements of Kroger Feedback com Survey

  • A legitimate purchase receipt was obtained from any Kroger outlet.
  • Access to the Kroger Feedback Survey website –, requires an internet connection.
  • Adequate comprehension of either English or Spanish language is necessary.
  • The participant must be at least 18 years old or older to participate.
  • You can participate in the Kroger Feedback Survey with any electronic device, including but not limited to smartphones, PCs, tablets, or laptops.

Rules to Participate in Survey

Rules are essential to any survey because they maintain discipline and only allow eligible people to participate in the Kroger Feedback Survey. You need to know about these rules to take the survey because if you break any rule by mistake, it will need immediate disqualification. Don’t worry; let me help you understand the fuel survey rules.

  • Only legal residents of the United States of America can participate in the KrogerStoreFeedback survey.
  • Complete the survey within seven days of making the Purchase. Check your receipt for the purchase date. 
  • You must only take survey per receipt.
  • The company only allows one survey per receipt, so that you can take up to one in a given time.
  • Kroger employees and affiliates cannot participate in the survey.
  • To ensure that only adults participate, the company has set 18 years as the minimum age for taking the kroger customer satisfaction survey.
  • You have to use the survey code within seven days of making a purchase; otherwise, it will expire. 
  • You can choose to take the survey online or by phone. Unfortunately, there is no option available for taking a survey via mail.
  • The price that you win is non-transferable to any third party. 
  • It would be best to take the survey prize or reward in the original form, as there is no option for converting it into cash. 
  • The winner will be responsible for paying taxes on the reward. 
  • If taking the service is not permissible in your area, avoid it.

How to Take the Kroger Feedback Survey at

If you are clear with the requirements, rules, and basic information about the survey and rewards, it is time to take the survey on the Krogerfeedback official site. You would only have to follow our few steps and keep answering the questions on your screen.

kroger feedback survey
  • Visit the Kroger Feedback Survey Website and choose survey language from English or Spanish.
  • Use the Purchase receipt that you have to enter the details mentioned on the Krogerfeedback survey website page. 
  • Choose your date of visit in the given format and select time.
  • Check your purchase receipt and enter “Entry ID“. Please make sure you enter the correct one without rushing.
  • If your receipt does not have an “Entry ID” on it, please click the “I do not have a survey Entry ID on my receipt” option. 
  • If you have that option, you’ll have to enter different details such as a Store Phone Number, date of visit, and time of visit.
  • Now, you have to click on the “Start” button to take the survey.
  • Answer the questions about your shopping experience with store by clicking on given options.
  • The question will be about your recent visit, so try to remember your experience while you were at the store.
  • The answer will be pretty straightforward, but you must only give genuine answers.
  • After you complete answering all the questions on the survey site that appear on your screen, you will have to move to the next step.
  • After answering the questions on the survey page, we ask you to provide your contact information.
  • Contact details will include your name, address, email address, phone number, and other similar information. Please make sure to add authentic details.
  • You will get a chance to win exciting rewards after adding the contact details.
  • You may get a chance to win a $100 Kroger Gift Card or, if lucky, $5,000 Kroger Gift Cards.
  • The company follows the procedure of choosing a winner from a random draw. And you will find all the results announced on the official Kroger Feedback Survey website. 

Contact Details

Because the customers access the survey website through various devices sometimes need help with technical issues. Due to these issues, the customers need help to take the survey and feel like dropping out of the Kroger Survey. So, if you are having the same problem and cannot find a solution, I encourage you to use the following contact details of Kroger company to get help.

  • Kroger Customer Support Team: 1-800-KRO-GERS (1-800-576-4377).
  • Kroger Feedback Customer Survey Site: / 
  • Kroger Customer Email: [email protected] 
  • Mail Address:
    • The Kroger Co.
    • Customer Relations
    • 1014 Vine Street
    • Cincinnati, Ohio 45202-1100

Kindly use the details I have provided above to get support from the company’s officials and resolve the issues you are facing with the Krogerstoresfeedback survey.


I hope following the steps I listed in this article may have helped you take the Kroger feedback com survey. Use the contact details to get help related to the site. Please ensure you comply with all the rules; otherwise, you will be disqualified. 

Please send me your comments if you have any questions or doubts about the fuel points survey. You can also use the comment box to share your feedback or suggestions with me.

What are the survey and fuel points rewards?

Fuel points are the Kroger loyalty points the company added to your shopper card. The fuel points are valid payment options at Kroger and Shell Gas Stations. Earning these fuel points will help you enhance your shopping experience at Kroger. The easy way to increase your fuel point is to take the fuel points survey.

What is a Kroger survey entry code, and where can I find it?

A Kroger survey entry code is a unique code which you will require to participate in the Kroger survey on You can find this code printed on your Kroger receipt under the label “Entry ID” or “Survey Code”.

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